FAQs
How do I contact customer service?
If you have questions regarding our online store (ordering, account questions, technical questions), please contact endmillkalakruti@gmail.com.
What is the colour warranty on the product?
We provide a lifetime warranty on our product. If the colour gets dull or fades away, we will give you a replacement and collect the damaged product.
How do we clean our Products?
You can easily clean our products with a cloth, brush, or air blower, as all our products are covered with a protective coating, so dust will not stick to them.
How do we hang products on walls?
All our products will have a hanging hole on the back so that you can easily hang the product on the wall with just a single screw, and the products of the pocket-friendly collection come with double-sided tape on the back of the product as they are light weight so they will not fall off the wall. We also provide a stand so that you can place these small pocket-friendly products on the desk.
What is a return and refund policy?
If the product is damaged while shipping and you provide us with enough proof of damage, such as an unboxing video, then we will replace the product and collect the damaged product.
What about customer privacy and security?
The data provided by our customer while placing the order online is only used as a reference to provide the best deals to our customers and to contact them in the future regarding feedback and promotions.
Is the product prize included with all the taxes?
Yes, the product price displayed on the website includes all the tax, and the customer does not have to pay any other tax on the MRP shown.
Does Endmill Kalakruti provide customized products?
Yes, we provide customized products, but the customer will have to pay extra charges for customization, and those charges will vary as per request.
How can you customize a product?
To customize a product, you have to contact us via email, or you can call us at the number provided on the websites.